FAQ 1

In order to be able to offer a quality finished product, Profil Group works only with established brands and partners of leaders in its field. These are companies with a long history, traditions and extensive experience. All products are certified and meet the Bulgarian and international quality standards. Our partners are as follows:

FAQ 2

PVC Door and Window Systems – Germany. Extremely high quality and complete set of profiles and accessories. There are many types of opening and sliding possible. We are licensed representative of the brand on the Bulgarian market.

FAQ 3

PVC Doors and Windows Systems – Bulgaria. Extremely high quality and a very wide range of profiles and accessories. There are many types of opening and sliding possible. Leader of the Bulgarian and some foreign markets.

FAQ 4

Aluminum Door and Window Systems – Greece. Suspended facade systems, sliding, cladding – bond, aluminum railings. High quality aluminum doors.

FAQ 5

Aluminum Door and Window Systems – Greece – Bulgaria. Systems for suspended facades, sliding, cladding – etalbond. High quality aluminum doors.

FAQ 6

Aluminum Door and Window Systems – Bulgaria. Systems for suspension facades, sliding, cladding – bond. Wide variety of aluminum finishing profiles.

FAQ 7

High quality adjustable door and window fittings – Germany. Possible opening type normal, two-plane, security, tilt & turn, lift & slide HEBE SCHIEBE, accordion.

FAQ 8

High quality door and window fittings – Germany. Unique security handles and a wide variety of door handles.

FAQ 9

Mostly door hardware – Germany. Wide variety of door fittings, panic locks, sliding door closers, aluminum door and door handles and hardware for glass doors.

FAQ 10

Quality Interior doors EU made. Great variety of designs and colors. Straight and round casings and doors with moisture-proof coatings.

FAQ 11

High class security armed steel doors – Bulgaria. Manufactured to the highest quality standards and industry leader.

FAQ 12

Quality fasteners – Germany.

FAQ 13

Electric equipment and components for driving shutters, awnings and garage doors – France with 5 years warranty.

FAQ 14

High quality silicones and polyurethane foam – Germany. Hydro tape for installation of windows and extremely high quality thermal insulation system. Large range of building materials.

FAQ 15

Home Decoration paints & varnishes – Greece. High quality silicone latex and a wide variety of paints and colors. Exceptional paint system in over 25,000 colors. Colors are mixed automatically.

FAQ 16

High quality insulation and refurbishment system – France. Founded in 1665. Large variety of building materials.

FAQ 17

Hardware and fittings for glass, glass doors.

FAQ 18

Metals , reinforcement for windows and doors.

FAQ 19

Large variety of high quality wood panels.

FAQ 20The 6-chamber Blu Evolution System was developed by the Salamander group and is only manufactured in Germany. It is designed to achieve maximum heat and sound insulation ratios. Meets the standard and all requirements for passive houses, with the addition of a central third seal,not a rubber feather, but a rigid connection.

It has first-class qualitySalamander profiles fully comply with the German quality standard – RAL GZ 716 / item 1 and item 7, as well as the European standard EN 12608: 2003. Blu Evolution are top class A profiles.

It allows for the construction of large constructions in one frame due to its strength and is extremely resistant to aggressive atmospheric influences including salt.

Blu Evolution lets you design high-end, energy-efficient windows for a passive house thanks to its unique heat transfer coefficient Uf = 0.95 W / m2K with standard windows design.

 

FAQ 21

When performing doors and windows according to all technical requirements and recommendations for passive houses, the coefficient of heat transfer reaches the enviable for the industry Uf = 0.71 W / m2K.

Brilliant surface and brilliant white color profile – Salamander is particularly proud of its special recipe for brilliant surface and brilliant white color profile, unmatched by other brands on the market.

Thanks to the unique work of Salamander engineers – the 92 mm wide profile width, the frame height and the 118 mm sash, and the strength of the Salamander profile outperforms its competitors.

FAQ 22In addition to thermal insulation, Blu Evolution is a leader in color combinations, allowing for a choice of many colors.

To decorate profiles in a color gamut consisting of more than 1600 colors, the manufacturer applies high quality decorative foil of the renowned brands Renolit and Cova, while strictly complying with the requirements of RAL – GZ / 716 item 7.

Like many other products in one segment on the market, there are a wide variety of prices (watches, shoes, tires, etc.), so windows, doors, sunshades and blinds cannot be summed up in a piece or square meter.

The price is something complex and is strictly individual for each product. In our field it is not possible just to give a simple price per square meter without specific dimensions and details. It is possible to say the lower bound of a square starting from 60 euro for a non-opening single glass frame.

The price is determined by many factors such as window size – door, profile type, profile color, type of glazing, width of glazing, type of mechanisms and hardware, additional accessories, additional services, quality of materials used and much more.

We at Profil Group have a high pricing culture and claim that our prices are highly competitive but also optimal at the same time. The lowest price should not be the leading one when choosing products from this industry. Lowest cost usually means poor-quality materials, material savings, poor service and installation, and more. We produce and install stationary products, which in most cases are once-in-a-lifetime and are a matter of saving energy and money. People don’t think, but with compromised poor quality, how easy would the customer replace such a product with a new one (that window is not a toaster to afford to throw away if we didn’t like it).
It is wrong to believe that the windows are for sale on square meter. It is possible to calculate, but for a specific construction with all its details and details. The price of each window is different.

Unless otherwise stated in your offer, the price includes:

  • VAT
  • All materials of the product
  • Measurements – optional
  • Manufactoring
  • Installment – optional
  • Delivery – optional

The price is subject to trade and seasonal discounts as well as seasonal promotions.

The price is negotiated and is lower for complex orders – doors, windows, blinds and more.

The price is lower when paying the full amount of the order in advance.

The time frame for the production of products depends entirely on the volume and complexity of the workmanship. When working outdoors, no specific deadline is set. When working outdoors, the time limit may be variable depending on weather conditions.

Classic window frames with colors available: 12-14 working days up to 3 windows

Classic window frames with custom colors: 4-6 weeks

Complex structures and incorrect shapes windows: up to 2 weeks

Mosquito nets available colors: 5-7 working days for hinge mosquito nets and roller mosquito nets

Available interior and armored doors: 8-12 working days

Unavailable interior and security doors: request

Railings: on request

Shower Cabins and glass screens: up to 2 weeks

Blinds classic colors: 6-12 working days for vertical, horizontal, rolling

Awning Shades: up to 2 weeks

Security roller shutters and bars white: up to 2 weeks

Other products: on request

Important: Profil Group reserves the right to change the deadline according to the high and low season.

Yes, we offer all our production on credit but only for the Bulgarian market. Our credit partner is UniCredit Consumer Financing. The repayment term is according to your needs and capabilities up to 60 months. The duration determines the amount of interest on the loan. Personal ID is only necessary.

Important: Dear customers, we do not approve the projects, but are intermediaries between you and the credit institutions. UniCredit bulbank is the organizations that approves you for credit loan.

Products in this category are with short warranty period or without warranty. Most often these are wood products that are installed in rooms with high humidity; large glass windows; large and respectively very heavy openable window sash; misuse; improper cleaning; incorrect connection to the electic power by unauthorized persons for electricity products; others.

Window sash > 60 kg with no guarantee. Double glazed windows > 1.8m2 have special warranty conditions. Profil Group does not warrant breakage and sealing. Window sash > 2050 mm H without horizontal divider are wihtout warranty. This divider must be fitted for full warranty.

The door automation system comes with a 6-month warranty that covers only the damper hydraulics for smooth closing. The mosquito warranty covers the burnout of the UV rays. Handle with key is without warranty. The warranty does not cover wood fillers on doors and windows, in cases of high humidity above 40%.
Cases of condensation are not covered by the guarantee. To avoid condensation on the windows, it is desirable that the humidity in the premises be not more than 40%. It is also necessary to ventilate twice a day for 10-15 minutes even winter time.
Never let your children handle windows, doors, blinds unattended.
Wooden horizontal blinds are not moisture resistant and fire resistant. Mounted in rooms with high humidity above 50%, it is possible to bend and deform the fins.
Vertical blinds – The lamella chain is often damaged by children and pets. Some fabrics may break the slats after mechanical impact. In all models of fabric with high humidity above 40% can cause fog and discoloration of the fabric.
Sunshades – In strong wind, the sunshade should not be left open. With a cassette awning with an electric motor, it is possible to keep a clearance of up to 2 cm after collection, which is normal and often due to linear extensions of warm and cold.
Remote controls are with no warranty. There are no warranties for missing parts after receiving the product; Mechanical damage after protocol acceptance (scratched surface, broken glass);
Yes, we offer full warranty and after-sales service. Profil Group repairs window frames and hardware for aluminum and PVC windows and doors.

During operation, some of the joinery components or actuators are depreciated and need to be replaced or repaired. Also, poor-quality seals age and are warped by aggressive climatic conditions.
If the installation of products is not from our company, then the products are without warranty and after warranty service. The warranty is covered by the installment company.

The lowest price should never be the leading choice in new windows.

FAQ 23

Sometimes the construction is oriented mainly to the beautiful facade of the building, the original architecture, the attractive decoration of the walls. Some people imagine repairs, such as a nice sofa, a modern stove, nice tiles in the bathroom or the infamous hidden lighting in plasterboard ornaments.
Unfortunately, much less attention is paid to the windows themselves, or at all. But after a while, they are precisely the source of a number of home health problems related to moisture and poor thermal insulation. If you are still not convinced by personal experience, see why we need to replace old windows with new ones and the low price should never be the leading choice.

FAQ 24

  • If the plastic is of poor quality, it will turn yellow over time and begin to retain moisture.
  • The thin walls of the profile cause its deformation and rapid freezing.
  • Poor seals are deformed by the sun and cold do not seal and leak dust and water.
FAQ 25
  • The minimum size of the air chambers does not provide good protection against low temperatures as well as does not provide sufficient strength of the window.
  • Sometimes, for ‘cheap joinery’ to make it cheap, no steel reinforcers are added to the profile or other important components are saved, which inevitably leads to deformation of the window contour, torsion and deformation of the windows, subsequent hanging of the blinds, etc.

FAQ 26

  • Thin-walled metal profiles are usually without anti-corrosion coating.
  • Inexpensive glazing leads to a lack of insulation, condensation and freezing.
  • It is a common practice for builders to look at windows, as ‘second-hand goods’ and many new apartment owners gradually, after unsuccessful attempts to eliminate the problems encountered, are faced with the need to replace “NEW” windows with NEW ones.

FAQ 27

  • Modern windows are equipped with double or triple glass pannels with improved energy efficiency features that allow you to save up to 74% of heat.
  • Anyone wishing to replace a window should know that it is a fixed product and replacing it with a new one requires a lot of resources and effort. This is one of the most important products in the repair of an apartment, house or office and the low cost should never be decisive. Remember that good quality is always worth the investment.

FAQ 28

To justify investing in new windows, don’t trust small and one-day businesses.

The company – a common question is how to identify the wrong companies. Ask the company how long it has been in the industry, whether there are references from satisfied customers and suppliers, whether it is a member of industry organizations (Bulgarian Association for Doors and Windows), what guarantees it gives, what it says in the forums for them, competent and honest consultants whether the brands they sell or unknown, etc. Ask how many offices they have and if they have a production base.

For the sake of intriguing the customer with a lower price and winning him as a customer, many companies are willing to lower or exceed professional standards and requirements and a good deal at first glance remains a bitter taste and hassle for a long time. How many of us have not fallen into a situation where low cost means bad product or poor service. How many of us have no personal examples of cheap being short and cheap being expensive. Everyone knows that 10 euro running shoes are cheap, but 10 euro anyone can risk.
Not only the type of profile and price is important in the industry, but also the metal being wetted, the double-glazed window, production, installation and many others. The products in this industry are stationary large-sized, that once not made properly, takes at least as much time and repair money as new ones.

All of the above is based on real-life cases of windows repair work installed by other companies. We are facing incredibly poor product and service quality and there are even cases where the window just needs to be replaced. Every day, clients come to our offices suffering from troubled “cheap” companies with great disappointment. Unfortunately, these flawed companies are increasing in a crisis. It is because of these troubled companies that the Consumer Protection Agency was created.

K-glass is usually a float glass with a pyrolysis-coated metal oxide layer.

However, for all its simplicity, k-glass insulated glass is 2 times better insulated than ordinary glass. For double glazed windows with two ordinary float glasses, the coefficient of thermal insulation is 2.8 W / m2K, while for double glazed windows with K-glass, the coefficient is 1.4 W / m2K.
No K-glass glazing is exposed in direct sunlight – it produces a greenhouse effect in the summer!

The coating allows solar shortwave energy to enter the building, but because of its high reflectivity in the infrared spectrum it acts as a barrier to the leakage of expensive longwave energy (created by heating appliances, lighting, etc.) as it reflects it back into the room. In this way the heat losses are blocked, the heating bills are reduced and the funds invested for the installation of quality windows with quality glazing are quickly restored. Double-glazed windows made with K-glass greatly reduce heat loss through the window, improve thermal insulation and minimize the appearance of condensation. They are energy efficient and save up to 40% of winter heating costs. They are suitable for rooms with north and east exposure.

Possible types to opening as follows:

  • Classic hinge opening
  • Two-axis – the window also opens vertically. Designed for ventilation.
  • Microventilation – this is an upgraded two-axis opening, in which the window opens by 2-3 mm. This produces a blow-out that prevents condensation and at the same time does not cool the room
  • Classic sliding
  • Accordion
  • Tilt & turn – open by pull and slide the sash on the rail, comfortable and light movement of the sash, with perfect rubber seal.
  • Hebe schiebe – lift & slide
  • Glass sliding
For start, it should be borne in mind that the windows are only part of the insulation of the room. It contributes to better thermal insulation values but is not the only factor influencing these values. To avoid “sweating” the window and the resulting mold is necessary:
  • Ventilate the room regularly.
  • Maintain constant temperatures not lower than 18-19 C ‘
  • Maintain as little temperature differences as possible between the different rooms in the dwelling.
  • Complex insulation of the room should be carried out.
  • To install KA glass
The two types of material are very different and therefore have their advantages and disadvantages:

Polyvinyl chloride (PVC) is the most used organic material in construction due to its indisputable qualities. PVC joinery offers excellent values of thermal insulation due to its low thermal conductivity – it can reach values up to 0.7 W / mK depending on the profile. It is easy to manufacture and assemble, which is why its price is lower than aluminum. It is easy to maintain and allows the attachment of multi-point closures, which helps to more precisely adjust the hinges at an affordable price. Allows 3-4 types of glazing and is usually available in 10-14 colors. Her life is relatively long – 20-30 years. 

Aluminum joinery is virtually timeless. Its structure and appearance do not change over time, and it is impervious to the large temperature amplitudes of our latitude. It is more durable than PVC and therefore allows the construction of complex structures such as roof structures, suspended facades, winter gardens, etc. There is no thermal insulation like PVC, but the profile with a broken thermal bridge is closer in value to those of polyvinyl chloride. It is easy to maintain and offers the possibility of installing double-glazed windows of different thicknesses. Available in RAL colors. Aluminum is more energy intensive to produce and this results in a slightly higher price.

There are several major factors to consider when ordering windows. Its values of thermal insulation (the lower the better) and sound insulation. How many cameras there are (the more, the better, but for our climate 4-5 cameras are normal). You should consult what additional mechanisms are available and what type of glass can be fitted. The origin of profiles and fittings is also very important.

We at Profil Group know that our products are stationary and expensive purchases and are not among the goods we can buy again and again and again. We only offer high quality materials and work with companies with a long history, extensive experience and industry leaders.

The two types of material are very different and therefore have their advantages and disadvantages:

Polyvinyl chloride (PVC) is the most used organic material in construction due to its indisputable qualities. PVC joinery offers excellent values of thermal insulation due to its low thermal conductivity – it can reach values up to 0.7 W / mK depending on the profile. It is easy to manufacture and assemble, which is why its price is lower than aluminum. It is easy to maintain and allows the attachment of multi-point closures, which helps to more precisely adjust the hinges at an affordable price. Allows 3-4 types of glazing and is usually available in 10-14 colors. Her life is relatively long – 20-30 years. 

Aluminum joinery is virtually timeless. Its structure and appearance do not change over time, and it is impervious to the large temperature amplitudes of our latitude. It is more durable than PVC and therefore allows the construction of complex structures such as roof structures, suspended facades, winter gardens, etc. There is no thermal insulation like PVC, but the profile with a broken thermal bridge is closer in value to those of polyvinyl chloride. It is easy to maintain and offers the possibility of installing double-glazed windows of different thicknesses. Available in RAL colors. Aluminum is more energy intensive to produce and this results in a slightly higher price.

The two types of material are very different and therefore have their advantages and disadvantages:

Polyvinyl chloride (PVC) is the most used organic material in construction due to its indisputable qualities. PVC joinery offers excellent values of thermal insulation due to its low thermal conductivity – it can reach values up to 0.7 W / mK depending on the profile. It is easy to manufacture and assemble, which is why its price is lower than aluminum. It is easy to maintain and allows the attachment of multi-point closures, which helps to more precisely adjust the hinges at an affordable price. Allows 3-4 types of glazing and is usually available in 10-14 colors. Her life is relatively long – 20-30 years. 

Aluminum joinery is virtually timeless. Its structure and appearance do not change over time, and it is impervious to the large temperature amplitudes of our latitude. It is more durable than PVC and therefore allows the construction of complex structures such as roof structures, suspended facades, winter gardens, etc. There is no thermal insulation like PVC, but the profile with a broken thermal bridge is closer in value to those of polyvinyl chloride. It is easy to maintain and offers the possibility of installing double-glazed windows of different thicknesses. Available in RAL colors. Aluminum is more energy intensive to produce and this results in a slightly higher price.

The windows in most buildings are quite old and do not offer insulation and aesthetics that meet modern standards. Energy has been increasing in price over the years and will continue this trend and with it the costs, but for heating and ventilation are constantly increasing. With new and high quality windows, it is possible to save up to 70% of our home or office heating and cooling budget. The investment in renovating windows is returning relatively quickly, given rising energy prices.

The new PVC or aluminum window can offer significantly higher values for thermal and sound insulation. Through a special mechanism, they become anti-theft. They are much easier to maintain and a wide range of accessories (mosquito nets, blinds, sills, fittings) will bring the comfort that anyone would want in your home.